Proof of Work
Banks, nonprofits, and high-growth SaaS brands that partnered with Engage Evolution to fix data, ship automation, and upskill their teams.
The Challenge
Fragmented SFMC instance with inconsistent data extensions, broken journey logic, and no unified customer view across retail and commercial lines. Campaign QA was manual and error-prone, causing compliance risk.
Our Approach
Conducted a full SFMC audit, rebuilt the data architecture, standardized journey logic, and deployed automated QA workflows. Integrated Data Cloud for real-time customer profiles.
Result
Streamlined SFMC operations, enhanced automation, and delivered personalized CX that scales with the bank's growth trajectory.
The Challenge
Global digital team operating SFMC across 12 language markets with inconsistent suppression logic, compliance gaps, and no standardized QA process. Donor communication was inconsistent and risked GDPR violations.
Our Approach
Built a unified suppression framework, standardized journey templates across all 12 markets, and implemented automated compliance checks. Deployed secure REST API integrations for real-time donor data.
Result
Optimized SFMC processes, built durable data integrations, and unlocked faster campaign cycles for a global humanitarian team.
The Challenge
Rapidly scaling team needed AI-assisted onboarding automation, customer health scoring, and exec-ready reporting — without adding headcount. Manual ops were consuming 20+ hours per week.
Our Approach
Deployed AI-powered customer segmentation models, automated onboarding journey flows in Braze, and built real-time performance dashboards in Tableau connected to Snowflake.
Result
Deployed AI-powered customer segmentation, automated onboarding flows, and real-time performance dashboards within a single sprint week.
Your Story Next
Every engagement starts with a free lifecycle audit. We identify your highest-leverage opportunities in 5 business days.